The agreement
Verde Casino Terms and Conditions
What the terms cover
Eligibility
Eighteen plus, one account per household, residency restrictions listed in section three.
Account rules
True information, identity verification, one account per person, no sharing of credentials.
Payments
Supported methods, minimum and maximum deposits, withdrawal processing times.
Bonuses
Wagering rules, game contribution, maximum bet on bonus, opt out routes.
Fair play
No bots, no syndicate play, no account sharing, no exploit of platform bugs.
Dispute resolution
Internal complaint route, regulator escalation, independent dispute resolution service.
These Verde Casino Terms and Conditions form the agreement between you, the player, and Wiraon B.V., the operator of Verde Casino, registered at Korporaalweg 10, Willemstad, Curaçao under registration number 146886, licensed by the Curaçao Gaming Control Board under OGL/2024/686/0183. By opening an account at Verde Casino you accept these terms in full. The terms are written in plain English and the regulator approved Curaçao version sits behind the headline rules below.
You must be at least eighteen years of age, or the legal gambling age in your country of residence if higher, to open a Verde Casino account. You must hold a valid email address, a valid phone number and a valid government issued identity document. You may not open a Verde Casino account if you reside in one of the restricted territories listed in the full terms, which currently includes the United States, the United Kingdom, France, Spain, the Netherlands and a small number of other jurisdictions where the Verde licence does not allow play. One account is permitted per person and per household.
Identity verification
Verde Casino runs identity verification on every account before the first withdrawal is processed, and may run additional verification at any point during the lifetime of the account. The verification asks for a clear scan or photograph of a valid government issued identity document, a recent proof of address dated within the last three months and, where required by the anti money laundering rules, a source of funds document. Verification is normally completed inside twenty four hours of the documents landing with the support team.
Payments
Deposits are instant across every supported method, with no fee on Verde's side. The minimum qualifying deposit for the Welcome Bonus Pack is set on the bonus tile before you opt in. Withdrawals are processed inside two hours during normal hours once the account is verified, with crypto payouts usually landing inside the hour and card payouts taking one to three working days at the card network level. Verde Casino reserves the right to request additional verification on a withdrawal where the size or pattern triggers the standard anti money laundering checks.
Bonus rules
Bonus terms are published on the promotions page for every active bonus. The standard wagering is forty times the bonus amount, slots contribute one hundred percent, live and table games contribute ten percent, and a small set of jackpot titles are excluded from wagering altogether. Maximum bet on an active bonus is five euro per spin or per hand. Opting out of any bonus is one tap away from the deposit screen, and bonus winnings stay flagged inside the bonus tab until the wagering is cleared.
Fair play and dispute resolution
The fair play rules cover the usual ground. No bots, no syndicate play, no account sharing, no exploit of platform bugs and no abuse of bonuses through deposit chargebacks. Breach of the fair play rules can lead to bonus voiding, account suspension or, in serious cases, account closure with confiscation of the bonus winnings. The dispute resolution route starts with Verde support, escalates to the Curaçao Gaming Control Board at gcb.cw if support cannot resolve the issue, and Verde Casino is also signed up to a recognised independent dispute resolution service for players who prefer a third party route.
Who can open a Verde Casino account?
You must be at least eighteen years of age, or the legal gambling age in your country of residence if higher, and resident in a country not listed on the Verde restricted territories list. The restricted territories currently include the United States, the United Kingdom, France, Spain, the Netherlands and a small number of other jurisdictions where the Verde Curaçao licence does not allow play. One account is permitted per person and per household, and you must hold a valid email address, phone number and government issued identity document.
What is the wagering requirement on Verde bonuses?
The standard wagering across the Verde bonus engine is forty times the bonus amount. Slots contribute one hundred percent towards the wagering, live and table games contribute ten percent, and a small set of jackpot titles are excluded from wagering altogether. The maximum bet allowed on an active bonus is five euro per spin or per hand. The full wagering rules for every active bonus are published on the promotions page and inside the bonus tab on your account.
How does Verde Casino handle disputes?
The dispute resolution route starts with Verde support. Most disputes are resolved through live chat or email inside a single conversation. If the support floor cannot resolve the issue, the matter escalates to the Verde compliance team, who handle formal complaints with a response inside ten business days. If the compliance response is unsatisfactory, the matter can be escalated to the Curaçao Gaming Control Board at gcb.cw, quoting licence number OGL/2024/686/0183, and Verde Casino is also signed up to a recognised independent dispute resolution service.
Can Verde Casino change these terms?
Yes. Verde Casino can update the terms and conditions and will notify every player of any material change by email at least fourteen days before the change takes effect. The notification email contains a summary of the changes and a link to the full updated terms. If you do not accept the updated terms you have the right to close your account before the change takes effect, with any withdrawable balance refunded to your last verified deposit method. Continued use of the account after the effective date is taken as acceptance of the updated terms.